PRIVACY POLICY

Introduction


This Privacy Notice informs you about how we process your personal data and about the rights you have with respect to your personal data shared with us. Please ensure to go through and familiarize yourself with this Privacy Notice. Please note that unless specifically defined in this Privacy Notice, capitalized terms shall have the meaning ascribed to them in our Terms of Service (Terms). Please read this Privacy Notice in conjunction with our Terms of Service.
This Privacy Notice applies to your use of PokerStars, including without limitation the https://www.pokerstars.in/ Website and the PokerStars mobile application (“Mobile App”) (collectively referred to as “Services”) and outlines our practices in relation to the storage, use, processing, and disclosure of your personal information that you chose to share with us when you use our Services. We primarily process your personal information to create and maintain a User Account for you and offer you our Services.
We will comply with all applicable legal, regulatory, and administrative/governmental requirements, including, but not limited to, the terms of the Information Technology Act, 2000 and the rules and regulations framed thereunder, as amended from time to time.


Who is the fiduciary controller?


The fiduciary (also known as controller) of your personal data is Sachiko Gaming Private Limited (hereinafter referred to as "Sachiko Gaming," “we,” “us,” or “our”). We are committed to protecting your principal personal information (personal data) and respecting your privacy. We strive to maintain the privacy of your personal information.


Contacting us


If you have any queries related to your personal information and your rights thereof, please contact our customer support. If you require additional support, please contact our Grievance Officer.


How will we use your personal information?


The purpose of this Privacy Notice is to enable you to understand how we collect, store, use, and safeguard your Personal Information and for you to understand your rights in relation to that information.



Confidentiality


We make substantial efforts to protect the confidentiality of your Personal Information and will not knowingly allow access to your Personal Information to anyone other than to the User or as described in this Privacy Notice. You should also do your part to protect your Personal Information. Your Login Credentials are confidential and you are obligated to keep your Login Credentials secret and confidential at all times and to make the best efforts to protect their secrecy and confidentiality.


Limits of confidentiality


Legally Required Disclosures: Due to the legal, regulatory, and security environment in which we operate, we may be required, as applicable, under certain circumstances, to disclose your Personal Information to third parties, and they may not be permitted to inform you that they have received your Personal Information from us. They, as applicable, will make their reasonable effort to limit such disclosure to the following requirements:



Your rights in relation to your information


We aim to keep the information about you as accurate as possible. You can write to us at any time to review, change, obtain a copy of your information, or have your details changed or corrected in accordance with your rights under applicable legislation, and in such an event we may require the evidence of your identity. To contact us regarding your information, please email our customer support in the first instance. We may in certain circumstances levy a small charge to cover the cost of administration related to any request made by you in this regard if the information is given to you in writing. Please note that if you request us to close or deactivate your User Account for any reason, your Personal Information will be retained for such period as may be required under the applicable anti-money laundering regulations or other regulatory requirements and all other applicable laws in India. Once your account is deactivated, you will not be able to access your account.


Cookies


In this Privacy Notice, we use the term “cookies” to refer to cookies and similar technologies (such as web beacons) we use to store information. A cookie is a simple text file that is stored on your computer, mobile or any other device by a website's server, and only that server is able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information, such as a unique identifier and the website name and some digits and characters.
We also use cookies to measure the effectiveness of our advertising campaigns, to limit the number of times you see an advertisement, to remember that you have visited our Website/Services, and to show you advertisements that are more relevant to your interests. We may use the data generated from cookies to compile statistical data on your use of our Services. You are not obliged to accept cookies from us, and you have the ability to accept or decline cookies by modifying the settings in your browser.


Privacy Measures for Minors


Our Services are meant only for persons aged 18 or above. If you are under 18 years of age, you are not permitted to use our Services. If you are a parent and/or guardian and believe that we may have inadvertently collected any Personal Information from your child, you can notify us immediately by emailing at [email protected].


Limitation of liability


Sachiko Gaming confirms that this Privacy Notice is only a description of its operation regarding user information. This Privacy Notice is not intended to create, and does not create, any legal rights in your favor or in favor of any other person or party. Sachiko Gaming reserves the right to change this Privacy Notice at any time without giving you prior notice. The liability of Sachiko Gaming shall be limited to the removal of Sensitive Personal Data from the system of the Services and the removal of personally identifiable elements of other Personal Information. Notwithstanding anything to the contrary contained in this Privacy Notice and elsewhere, the aggregate liability of Sachiko Gaming for all claims for damages pursuant to the provisions of the Services, including claims in respect to the violation of this Privacy Notice, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service. Your continued use of the Services constitutes your agreement to this Privacy Notice and any amendments hereof.


Account Deletion


Users are entitled to delete their PokerStars accounts, along with their personal information, by using the account deletion option provided on the PokerStars app available on Google Play Store.
If you proceed with the permanent deletion of your account, you will lose access to PokerStars and all the Services, including all user data and personal information associated with your PokerStars account.
When you request the deletion of your data, we follow a deletion process that ensures that your data is removed from our servers. The deletion of your account and data from our active and backup systems may take time and sometimes there may be a delay as well. Please note that some user data may be retained for the purposes of security, fraud prevention, and regulatory compliance.


Grievance Officer


Sachiko Gaming currently appoints Mr. Jai Sharma as its Grievance Officer. All complaints related to your Personal Information must be made to our Grievance Officer at [email protected].